Hi! Welcome to The Indie Ally's Refund Rules. Since we are a platform, these rules outline what you can expect from us based off of the services that you purchase. They apply to all customers/clients. The services that sell on the platform are digital services and cannot be "returned", so your entitlement to a refund
There's a 30 day money back guarantee for all of our hosting plans. Hopefully, this may help you make a sound decision whether The Indie Ally will fit your needs and will meet the expectations. The money back guarantee is your sole and exclusive solution should our services fail to meet the expectations set out.
SSL(Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. In other words, if you are accepting direct payments on your website, this helps to protect your customers from information being stolen. If you are not selling anything on your website, then you do not
Yes, of course! Despite the fact that you are choosing a premade template, we want you to be proud of your site. Therefore you can control colors, fonts and placement of your content. Graphics and images can be swapped out. Essentially, where we may draw the line if it affects the overall structure of the
Payment is made through Paypal or Stripe. Before we begin designing your website, you will pay half your invoice and the other half once completed. If you are using my PA services, or purchase side projects you will pay full invoice upfront.
+ Additional page: $15 + Additional Book/trailer: $10 + Additional sections: $10 + Not hosting with The Indie Ally, we can still set you up with a host of your choosing: $65. + Extensive changes to the chosen theme: $99 + Once we start designing, and you want to change the theme to another: $199.
$165 - Budget For authors on a tight budget, you can choose a premade theme but the set up will be very basic. You will receive 3 pages: Home, About Author and book page. No newsletter integration, but TIA can link to your newsletter. The client must have their own host. What is a host?